Startup & SaaS

SaaS Customer Lifetime Value

Estimate gross-margin-adjusted customer value under a constant monthly churn model.

Your numbers

Sample inputs are illustrative. Changing currency changes labels only.

Your result

Preparing the sample calculation…

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How to use this calculator

  1. Enter monthly revenue per customer, gross margin (%), monthly customer churn (%).
  2. Choose a display currency, then select Calculate. Results also update after a brief pause while you edit.
  3. Read the result with the assumptions below. Export details or save a second scenario to compare your choices.

Formula and method

LTV = monthly revenue per customer × gross margin / monthly customer churn.

Assumptions and limitations

Use monthly churn with monthly revenue. It is not a contractual lifetime guarantee or a customer valuation prediction.

Worked example

With monthly revenue per customer = 100, gross margin (%) = 80, monthly customer churn (%) = 4, modeled gross-profit ltv is approximately 2000.

What the result means

This simplified expected lifetime model is highly sensitive to churn and ignores discounting and customer heterogeneity.

Common questions

How should I interpret modeled gross-profit ltv?

This simplified expected lifetime model is highly sensitive to churn and ignores discounting and customer heterogeneity.

What should I check before using this result?

Use monthly churn with monthly revenue. It is not a contractual lifetime guarantee or a customer valuation prediction.

Methodology and transparency

Calculation specification reviewed on 2026-10-14. Mathematical implementation is tested against independent reference fixtures. This does not imply review by a licensed financial professional. Read the testing and precision policy.